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Welcome to Bewick Road Surgery

 

Consultations with the Doctors, Nurses and Health Care Assistant are by appointment. Appointments can be made by telephoning the Surgery on 0191 4772296 or 0191 4771536, by calling in to see the receptionist or via our new on-line booking system – please ask the receptionist for details. Once you have been set up, you can click on the link to use this facility. Our receptionists will try to arrange an appointment to suit you as far as possible. They can normally offer an appointment but this may not be with the Doctor of your choice. When you require an urgent appointment please stress this to the receptionist who will endeavour to book an appointment for you. If you are unable to keep an appointment, please let us know as soon as possible. Someone else may be able to use your appointment time. Emergencies: Please telephone 0191 4772296 or 0191 4771536. A recorded message will tell you the number to call to contact a doctor. This telephone number is 111. Your call will be taken by 111 and the information will be passed on to the relevant NHS Service. Please note all incoming and outgoing calls are recorded for training and monitoring purposes. All patients at Bewick Road surgery have a specific named GP. Every patient/family at the practice has been informed of their named GP, however if you are unsure please do not hesitate to contact us. This does not affect which GP you see at the practice.

 

Accessible Information Standard

We are improving how we communicate with our patients. If you have any communication or information needs, please let us know so we can communicate with you in the most effective way for you. You can let us know by contacting us on 0191 477 2296, by letter, in person at the surgery or emailing us at NGCCG.A85017@nhs.net

I Want Great Care. Feedback to date

I had the thorough pleasure of working for Dr Bonnington for 3 weeks and can honestly say she is one of the most genuine, thoughful, pleasant, hard-working doctors I have ever met. She always gives patients the time they need, goes on considerable numbers of home visit for even day-to-day problems when they fit in around her surgeries and she always goes that extra mile; she’ll phone the consultant to chase up a result while the patient waits in the room rather than making the patient wait for the letter, phone up patients to see how they are after being discharged from hospital and is just plain lovely. Definately a recommended Doctor.

This was written by a medical student we had in the practice

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