Patients registered with Bewick Road Surgery can now book appointments and request repeat prescriptions at a time convenient to them, thanks to GP online services.
These services enable patients to book GP appointments and request repeat prescriptions via their computer , smartphone or tablet at a time that suits them rather than calling or visiting the surgery.
This approach can save people a phone call or journey to the surgery, and allow them to do what they need to when the surgery is closed. Patients living with a long term health condition can also benefit by having a greater involvement in their healthcare as they can access test results and keep track of their treatment.
All information is kept securely and this service works alongside traditional methods of accessing service, it does not replace them. By allowing patients who want to make appointments and order prescriptions this way, it should become easier for others to get through on the phone to the surgery during busy periods.
If you want to register for GP online services you will need to fill out a form at the surgery and show two forms of ID one of which should have a photo (such as UK passport or driving licence) and the other should have your address (such as a council or tax bill). If you don’t have photo ID or anything with your address on it, it doesn’t mean you will be not be able to use online services, our surgery staff may be able to help.
To register for GP online services, pop in and ask us, or to find out more visit the NHS choices website at www.nhs.uk/gponlineservices